Terms & Conditions - Pasta Machine

S Naidu

Terms & Conditions

Cancellation Policy

We at New India believe in helping our customers as far as possible, and have therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 48 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to us and we have initiated the process of shipping them.
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • New India does not accept cancellation requests; however, replacement can be made if the customer establishes that the machine is defective due to manufacturing defects.
  • In case of receipt of damaged or defective item from our end, please report the same to us. The request will however be entertained once we check and determine the same at our end. This should be reported within 24 hours of receipt of the product.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to us within 24 hours of receipt the product, after looking into your complaint will take an appropriate decision.

Return Policy

"We have no return policy, Goods once sold will not be taken back".
The most important reason for no return policy is that our products are used for self use, so if we accept used products back it would mean that we are reselling used products which our other clients wouldn’t like to re use, further we believe someone paying full value for the goods should not receive anything second hand or used, It’s as good as cheating, we take utmost care in packing your ordered goods and send them through safest courier services like Blue Dart / First Flight / Speed Post, hence do not be worried on breakage or damage of goods. We request you to kindly be sure before you make any purchases as we do not have a return policy, other reasons also include non-refundable payment gateway taxes / commissions, shipping charges, octroi, insurance, year-end taxes, inadequate knowledge or influence of incorrect opinions on the customers end leading to confusions. We are transparent & free to as many doubts or questions you have prior to purchase.

Content piracy
Piracy of images / content / data from our website is prohibited. we strictly request other websites / traders / dealers to not use content from our website


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